If you have had an accident that was not your fault, it is worth calling us before your insurer. You have the right to choose who repairs your car.
We help you deal with the insurance side of the repair, so you are not left chasing paperwork on your own.
While your car is with us, a courtesy car can help keep you moving, and we can arrange collection and delivery of your vehicle.
Let us help with your claim
For an accepted non-fault claim, the repair is claimed against the third party’s insurer, so there is no excess to pay. A like-for-like replacement car can be arranged while yours is being repaired if the claim is accepted. We can also help you claim out-of-pocket expenses.
Your right to choose
Even if an accident was your fault, you can still choose your own repairer. Your policy excess may apply.
What to collect at the scene
- The other driver’s name, address and telephone number
- Their vehicle registration
- Their insurer’s details
- When and where the accident happened
- Details of how the accident happened